Precision Alignment & Brake LTD: Auto Repair, Maintenance & Service

Derek, 03/05/2013

Great service, trust worthy people. Always communicate with you with what is going on with your vehicle, allowing you to decide the work that needs to be done. No intimidation or guilt, just great service. Derek

Shop Comment
Thanks Derek, we appreciate the awesome feedback. Hope all is well with your vehicles & family. Take care of yourselves & we will talk to you soon :)

Walt, 02/22/2013

Henk, Carol, David, Crystal, and especially Wayne Thank you again for keeping our diesel company vehicles in top shape. Your NAPA PM system that you have is excellent, and helps us keep track of the work that needs to be done to keep our company vehicles safe and productive. No more paper! We keep coming back to Precision because for 2 reasons: Trust and Quality. Talk to you soon! Walt Curilla, P.Eng. President, AB Silikal Hygienic Floors (a div of Diamond Hard Surfaces (Calgary)Inc.

Shop Comment
Thanks Walt & company. We appreciate your business. Hope the truck is performing well. Take care & talk to you soon :)

Gursh, 02/14/2013

I highly recommend Precision Alignment, they're service is excellent and accurate, and there ability to troubleshoot is second to none. The pricing is a good representation of the quality of work being done to you're vehicle as well.

Shop Comment
Thanks Gursh. We hope all is well with the Audi & we look forward to seeing you in the future for all your automotive needs. Take care, from all of us here @ Precision :)

Booluck, 01/17/2013

Alignment was good I appreciate and experienced a better driving. thnks, Ved

Shop Comment
Your very welcome Ved & thanks for your business. We look forward to seeing you in the future for all your maintenence & repair needs :)

Francis, 01/10/2013

my family have a very bad experience of this place.we have been taking our nissan there for couple of years,in the beginning they seemed honest then later lies started. the thing that really pushed me to write this is the way they lied to my wife about our nissan quest van breaks.they made her pay $500 for something that they knew was wrong they took advantage of her ignorance. thank God we bought a new truck but with the experience i got a this place i won't advise anyone to go there with their vehicle.bunch of liers and dishonest people

Shop Comment
We are very sorry you had a bad experience at our shop. You did bring your Quest in to us with metal on metal front brakes, but when we replaced the front pads & rotors and went to bleed your brakes, they would not bleed properly. Upon investigation, we found oil floating on top of the brake fluid in the master cylinder reservoir, which causes all rubber brake components to break down, and can be extremely costly. We did try to remove the oil by sucking it out from the top, in the hopes that it did not already go through the system. We had your vehicle on our hoist for the day and we did our best to get the air bled out and get your brakes functioning properly again, but could not. We had to advise you that the vehicle was unsafe to drive in that condition. We were honest with you, and brought you back into the shop to show you our concerns with the vehicle, and did not lie to you or your wife. We were aware that it would be very expensive to repair the vehicle properly and you would likely even need a new ABS module. Any professional repair shop, including Nissan would have advised you of the same concerns. We were very sorry to have to report this sort of information, and we want you to know that we were not taking advantage of your wife at all. Did you get rid of the Nissan Quest? We hope you have better luck with your new GM truck. Carol @ Precision

Shay, 12/13/2012

Precision is hands down the best shop in Calgary to get an alignment done! I've had a lowered 350Z, Evo and most recently my brand new raised truck with a massive offset in to get work done and they've done a flawless job every time, no matter what vehicle. They've managed to bring the most insane stance between my cars and trucks back to a factory alignment spec in reasonable time, for the amount they've quoted. Lowered, raised, OEM, doesn't matter, take your vehicle here.

Shop Comment
Thanks Shay for your awesome positive feedback. Hope the truck is doing well & we look forward to seeing you again. Take care & enjoy!

Dean, 12/06/2012

Very good service at a very good price. I will be giving Precision more business in the future.

Shop Comment
Thanks Dean for your business & positive feedback. We appreciate the review & hope to see you back soon for your next maintenence service or repair :)

Scott, 09/26/2012

I was so lucky to see a positive review on the web for Precision Alignment 2 years ago. I was looking for a trustworthy place for front end work and they fixed the problem that the Honda dealer had not been able to fix in two previous services. I now take my Acura and Honda here for all of my services even though it is across Calgary from where I live. They are a family run business and always care to make sure I get the best service. Scott

Shop Comment
Thank you Scott for trusting us with all your vehicles maintenence & repair needs. We try our best to keep your vehicles as well as our other loyal clients vehicles young & running as long as you want them on the road. We look forward to seeing you soon & take care :)

Julius, 04/26/2012

I have been to the shop twice and each time i have taken my BMW i have always felt at home. The customer service is the best i have got and they know what they are doing. The two ladies at the front desk are very knowledgeable and friendly and not forgetting the guys in the back room who do all the magic. Their prices are very affordable and they will answer all your questions even if they are silly ones. I TOTALLY RECOMMEND PRECISION should you need anything done on your vehicle be it foreign or local cars. They are way much cheaper than the dealerships. Julius

Shop Comment
Thanks Julius, we love having your business here at Precision & look forward to seeing you for your next maintenence or repair work. Take care :)

Dale, 09/12/2019

Very professional and effective.

Pam, 09/20/2018

Salim, 10/12/2017

Friendly and courteous service. Thank you for this!

Shop Comment
You are welcome Salim!

Paul, 05/08/2014

I had my truck in at my regular mechanics 3 times for the same thing before coming to Precision. Precision fixed the problem first time.

Geoff, 01/06/2014

Overall I feel the quality of work and honesty of the people is a 5. My appointment was about a 1/2 hour delayed and the steering isn't perfectly centered, but that is difficult to get 100%.

Ryan, 04/28/2013

Impressive repair on my diesel pick-up. The computer displayed numerous unrelated codes but Precision figured it out. Billing was fair.....

Jorge, 12/05/2013

Shop Comment
I haven't managed to connect with this customer to find out what his concern was yet -- am still trying Dec 19/13 So far I have sent an email to Jorge to see how we could serve him better, Carol

Ajanpreet, 12/29/2012

I took my car to Precision Alignment & Brake for the first time when it needed an alignment. I was very happy with customer services. I called after i left my car their that it needed some extra parts, so told them to go a ahead and put on any part that was needed. After about a month I decided to take my car in for timing belt change, they gave me quote and they started working on my car the very next day. After i took my car out of the shop it started to rough. I scanned the codes and it said that cylinder #2 has misfire. I took my car into shop right way and they said they were closing but they will look into it tomorrow. I lived just five minutes away and decided to drive home. I went home and changed my spark plugs and my coils and my car still had misfire. The next I took my car back to Precision Alignment and after i while I received a call saying that my injector was unplugged and when i went to pick up my car they blamed everything on me when I did not even say anything that it was their fault. They changed the timing belt that is for sure that was their fault and they unplugged the injector. If they could have admitted that it was their fault I was going to be more happy and still pay them their time that they had to spend on the car. They have lost all of my future business due to their dishonesty. I have worked on car and I what I am doing when I am working on a car. I work for a company where we have fleet cars I was thinking about thinking about bringing some of our fleet cars to their shop if they needed any work but the recent experience I had with them i changed my mind.

Shop Comment
We would be happy to show you why we thought that you unplugged it. You didn't mention that before you asked for the timing belt job, you had asked us to help you get the socket off of your spark plug. When we brought your vehicle in, it was running rough. You asked us to do the timing belt job, and we were hesitant because we did not think that would fix your problem of rough running. But you asked us to do the job, so we did and the job took until the end of the day. Jodie was working on it, and had to leave right at 5 pm, and the car was still running rough when he finished. The next day we ran the required tests to diagnose why cylinder 2 was misfiring, and ended up finding the fuel injector plug unplugged --- the fuel injectors are behind the spark plugs, nowhere near the timing belt/water pump area. It is not that easy to unplug an injector, you have to be trying to do that --- it could have been mistakenly unplugged the coils were replaced.

Kyong A, 02/07/2019

$31 to change a license plate light bulb. Really??? You would think you should throw that one in there as they were both working before taking it there, or after spending hundreds of dollars at your garage, including the alignment that didn't have to be done. You act like this stupid out of province inspection is such a big deal here in Alberta. It's not, you have no idea what a real safety inspection is until you get one done in Manitoba, this here is a joke and so are the garages.

Harvinder, 09/06/2018

The quality of service that used to be there in the past is no longer there. I'll not return back.

Ajanpreet, 12/29/2012

I took my car to Precision Alignment & Brake for the first time when it needed an alignment. I was very happy with customer services. I called after i left my car their that it needed some extra parts, so told them to go a ahead and put on any part that was needed. After about a month I decided to take my car in for timing belt change, they gave me quote and they started working on my car the very next day. After i took my car out of the shop it started to rough. I scanned the codes and it said that cylinder #2 has misfire. I took my car into shop right way and they said they were closing but they will look into it tomorrow. I lived just five minutes away and decided to drive home. I went home and changed my spark plugs and my coils and my car still had misfire. The next I took my car back to Precision Alignment and after i while I received a call saying that my injector was unplugged and when i went to pick up my car they blamed everything on me when I did not even say anything that it was their fault. They changed the timing belt that is for sure that was their fault and they unplugged the injector. If they could have admitted that it was their fault I was going to be more happy and still pay them their time that they had to spend on the car. They have lost all of my future business due to their dishonesty. I have worked on car and I what I am doing when I am working on a car. I work for a company where we have fleet cars I was thinking about thinking about bringing some of our fleet cars to their shop if they needed any work but the recent experience I had with them i changed my mind.

Shop Comment
Ajanpreet, we are very sorry to hear that you thought we were being dishonest with you about your fuel injector being unplugged. ...maybe we jumped to conclusions, but you can be certain that a trained technician would not unplug a fuel injector unless he intended to do so. Anyway, we would be happy to show you where that injector plug was unplugged in comparison with the area that we were working, because it is important to us that you don't think we are being dishonest as we have worked hard to build a reputation as an honest shop. Thanks for letting us know your thoughts and please drop by to discuss with Jodie, Scott or Carol @ Precision

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